Appointments

How to Consult a Health Professional

You may speak to a doctor or nurse on any morning Monday to Friday by telephone. Please ring between 8.00am to 10.00am. The doctor or nurse will be given your details and they will call you back at their earliest convenience.

Routine appointments may be made up to three months in advance by calling at, or ringing the surgery, preferably after 10.30am. These appointments are in the afternoon or early evening.

Appointments for the morning surgery with nurses or doctors can be made by attending between 8.00am to 8.30am or ringing on that morning between 8.00am and 10.00am. Advice can be given over the telephone prior to consultation should there be any doubt.

Chaperone Service

We provide a chaperone service for anyone who requests this, please speak to the receptionist at the time of booking your appointment or ask the doctor or nurse during your consultation.

Home Visits

If you need a home visit, please ring 0844 477 0922.

It would be helpful if you could call before 10.00am, except in an emergency. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Test Results

Please ring between 11.00 and 12.30pm or between 1.30 and 6.00pm for results of investigations.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.